Privacy Policy

Concierge Unique Ltd  |  Last updated: March 2026

This Privacy Policy explains how Concierge Unique Ltd collects, uses, stores and protects your personal data when you use the conciergeunique.com website or engage our services. It applies to all data subjects whose personal data we process.

1. Data Controller

The data controller responsible for your personal data is:

Concierge Unique Ltd
P.O. Box 7047, Mykonos 84600, Greece
Email: info@conciergeunique.com
Telephone: +30 693 040 1130

2. Personal Data We Collect

We collect personal data that you provide directly when you:

The data collected may include: name, email address, telephone number, travel dates, service requirements, and any other information you choose to provide in your enquiry.

We also collect certain technical data automatically when you visit our website, including IP address, browser type, pages visited, and time of visit, through analytics tools (see Section 7).

3. Legal Basis for Processing

We process your personal data on the following legal bases:

4. How We Use Your Data

We use your personal data to:

We do not use your personal data for unsolicited marketing communications. We do not sell, rent or share your personal data with third parties for their own marketing purposes.

5. Data Sharing

We share your personal data only where necessary to arrange the services you have requested. This may include sharing relevant details (such as arrival times, group size, and specific requirements) with the operators, property owners, or venue managers directly involved in your arrangement. All such parties are required to handle your data with appropriate confidentiality.

We use Formspree (formspree.io) to process contact form submissions. Formspree processes data in accordance with its own privacy policy. We use Google Analytics 4 to analyse website traffic, where you have consented to analytics cookies.

6. Data Retention

We retain your personal data for as long as is necessary to fulfil the purpose for which it was collected. Enquiry data for clients who do not proceed with a booking is retained for up to 12 months. Client engagement data is retained for a minimum of 7 years in accordance with applicable accounting and legal requirements. You may request deletion of your data at any time (see Section 8).

7. Cookies and Analytics

Our website uses cookies. Essential cookies are set automatically and are necessary for the website to function. Analytics cookies (Google Analytics 4) are set only if you have provided consent via our cookie banner. You may withdraw consent at any time by clearing cookies in your browser settings.

We do not use advertising cookies or track your activity across third-party websites.

8. Your Rights

Under the General Data Protection Regulation (GDPR) and applicable national data protection law, you have the following rights:

To exercise any of these rights, contact us at info@conciergeunique.com. We will respond within 30 days. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) at www.dpa.gr.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All client communications are treated with the same level of confidentiality that we apply to all service arrangements. We do not transmit sensitive personal or financial data via unsecured channels.

10. International Transfers

Our services are operated from Greece (European Union). Where data is processed by third-party services with servers outside the EEA (such as certain analytics providers), we ensure that appropriate safeguards are in place in accordance with GDPR Chapter V requirements.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available at conciergeunique.com/privacy-policy. The "last updated" date at the top of this page reflects the date of the most recent revision.

12. Contact

For any questions about this Privacy Policy or about how we handle your personal data, contact us at:

Concierge Unique Ltd
P.O. Box 7047, Mykonos 84600, Greece
info@conciergeunique.com
+30 693 040 1130